1. Please first use our forgot password feature to help retrieve your account information. If you don't see an email from us, be sure to double-check your spam folder.
2. If this is the first time you are trying to log into AppLovin, your account might be pending approval. Please follow the instructions in the support article here.
3. If while trying to login you get a message saying that your account has been temporarily locked:
You may get this error after repeated failed attempts to log in. Try logging in again in 20 minutes. AppLovin employees don't have the ability to remove this lock or reduce the lock period.
4. If you are having issues with the 2 factor authentication, Please follow the instructions in the support article here.
If you are still experiencing any issues, please email us at firstname.lastname@example.org with as many details as possible about the issue you are experiencing.